Nine Tape formats, one price, both PAL and NTSC. Cleaning and minor repairs included rather than charged on top.
If yours is on this list, we can read it. If you are not sure which one you have, send us a photo and we will tell you.

The big one, 1977 onwards

Compact, used an adapter

Camcorder, 1985 onwards

Camcorder, 1989 onwards

Camcorder, 1999 onwards

Camcorder, 1995 onwards

Professional MiniDV

Sony, 1975 onwards

Newest format
The most common request by a distance, and the format that holds up best. Tapes that look ruined, visible mould, a musty smell, years in a damp garage can usually be cleaned and transferred successfully. That cleaning is included in the price rather than charged on top.
VHS-C is the small cassette that slotted into a full-size adapter. You do not need to find the adapter. Send the small tapes as they are.
The small camcorder cassettes that recorded most family holidays and school events from the late eighties onwards. Dry, reasonably stored tapes transfer normally and at the same price as everything else on this page.
One thing we will not do
We do not attempt mouldy or water damaged 8mm tape that is Video8, Hi8 and Digital8. The tape is far thinner than VHS and the failure rate on damaged 8mm is high enough that trying can destroy the recording completely.
That is a deliberate policy, not a lack of capability. When there is only one copy of something in the world, we would rather hand it back untouched than be the reason it is gone. If tapes arrive in that condition we will tell you, return them, and not charge for them.
Less common, same process, same price. Betamax in particular tends to arrive from people who were told years ago that nobody could read it any more.
Everything is transferred to MP4 or MOV, or to DVD if that suits you better. A unit is one tape regardless of its length, so a three hour tape costs the same as a thirty minute one.
The rate is set by your whole order, not per format. GST Included
Cleaning and minor repair included
PAL and NTSC both handled
7 to 10 days from arrival
No charge for blank tapes
USB, your own drive or Google Drive
Usually not. VHS and VHS-C respond well to cleaning, and that cleaning is included in the unit price rather than charged separately.
Get Memories Back does not attempt them. 8mm tape is far thinner than VHS and the failure rate on damaged tapes is high enough that trying risks destroying the recording. Undamaged Video8, Hi8 and Digital8 tapes transfer normally.
No. Send the small cassettes on their own.
No. A unit is one tape regardless of its length, so a three hour tape and a thirty minute tape cost the same.
Yes. Get Memories Back handles both PAL and NTSC.
That is completely normal, and it is why nothing is paid upfront. Send them in, and anything blank is not charged. Add a note to your order telling us you are not sure.
Start your order now, or send us a message if you would rather talk it through first.
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